Medical Record Department is directly obliged to the Head of the institution. Chief of Medical Record Department is Medical Record Officer / Medical Record Librarian. He/she has to organize and manage the whole activities of health record generation and maintenance and generating required health data. Medical Records are an essential component in modern Health care management. It is the only reliable proof of treatment given to patient and is the basic indicators in accessing health status of the community. The safer existence of the institution is depend on this. Health information of different nature at various levels could be generated from Medical Records. Accurate and reliable information needed for comparison of health status of the community and basic data for planning health care activities and health budgeting could be obtained only from Medical Records. The present scenario people need evidence based treatment. All these factors and the present day challenges imposed by Right to Information act-2005, Consumer protection act 1986, Medical Councils of India regulations, etc. emphasis the strengthening of Medical Records Maintenance System so as to beneficiate all walks of people in the community. Central Bureau of Health Intelligence- the nodal agency for health information in the country also insist the strengthening of Medical Records system and implementing ICD-10 rules of WHO in classifications and coding of morbidity & mortality cases.

CSSD

The Central Sterile Supply Department is to make reliably sterilized articles available at the required time and place for any agreed purpose in the Hospital as economically as possible, having regard to the need to conserve the time of users.

The objectives of the department are:

• To provide supplies of sterile instruments linen bags dressing and the sterile items used in patient care.
• To maintain record of effectiveness of cleaning, disinfection and sterilization process.
• To monitor and enforce controls necessary to prevent cross infection according to infection control policy.
• To maintain an inventory of supplies and equipment for smooth functioning to be informed regarding never development in the field of sterilization practise.
• To provide a safe environment for the patients and staff.

Ambulance Service:

• Ambulance Service for escorting the patient to GHE.
• Call is received in the Help line Number which is "8086010810".
• The concerned person in the control Room records the address, the condition of the patient etc which is documented in the incoming call register maintained by the Ambulance service department.
• On the basic of the Condition of the patient the Emergency Medical office coordinates the team and decides kind of Ambulance and the team to be dispatched. In case of serious patient, the resident doctor and nursing staff accompanies the ambulance crew in the advanced Life Support ambulance. The Ambulance control room keeps regular contact with the Ambulance crew through mobile phones to keep an update of the progress.
• The crew assists in transferring the patient to the ambulance after providing the necessary initial medical attention the patient is secured in the ambulance and transported to the hospital.
• The Ambulance Crew coordinates with the Emergency Department staff for the smooth transfer of the patient to the ED bed.

EMERGENCY DEPARTMENT(CASUALTY):

• ED manages accident victims, providing first aid treatment of injuries patient is referred to appropriate Specialty or hospital, in case specialist care is necessary which is not provided in the hospital.
• Attending all medico-legal formalities including documentation of clinical conditions and other particulars and initiation to and liaison with the police.
• Attending the patients coming outside the routine outpatient working hours, and screening them for admission.
• Observing them for short period to determine whether they need admission or providing outpatient care or to be referred to a higher centre.